FREQUENTLY ASKED QUESTIONS
- What are the benefits of essential oils?
Essential oils are a combination of organic compounds derived from a single botanical source. It can be distilled or extracted from leaves, stems, flowers, bark, roots or other elements of a plant. An essential oil may consist hundreds of chemical compounds that contribute to its scent and therapeutic functions.
Essential oils help on a holistic level, both physical and mental, when used correctly. When applied physically, the essential oils are absorbed into the bloodstream and can help with certain health conditions. When inhaled, the essential oils can benefit the user on an emotional or mental level. The olfactory system plays a large role in restoring one's emotional balance.
- Are the properties of essential oils scientifically proven?
The study of the benefits of essential oils and aromatherapy is a vast and rich field that is continuously evolving. Aromatic plants have been used in ancient times for their medicinal properties and scientists continuously experiment with these plants to unlock definitive results. There are a number of publications that show the effectiveness of essential oils with varying functions.
3. What is your quality of oil compare to other companies?
Our essential oils are tested and recognized for their quality and purity in Europe. Gas Chromatography (GC) is a measurement we use to test the chemical components in each batch of essential oils. All the essential oils we receive are tested by our Certified Aromatherapist.
4. Are your products all natural?
We only use 100% natural oils in our products
5. How does aromatherapy work?
Essential oils have many therapeutic properties that target certain health conditions. The effectiveness of aromatherapy depends on many different factors such as the types of oils and how it is applied.
#1 Routine skin absorption of vitamins and other functional properties
#2 Consistent stimulation of the brain and olfactory system through aromatic scents
6. Why should I choose natural skincare products?
Natural skincare products provide an alternative solution to products that contain synthetic and man-made chemicals. We believe that natural skincare products, when used correctly, are better for the body in the long run. We encourage our customers to listen to their own body and use formulas that work for them.
Free standard ground shipping for all orders over $35.
FLAT RATE shipping fee is $5.
We ship to the contiguous United States and all provinces in Canada. Alaska, Hawaii, U.S. Territories, PO Boxes, AFO/FPO addresses are not included.
NON-CONTIGUOUS US shipping is $14.50
Orders are processed within 1-2 business days and shipped within 5-10 business days (Monday to Friday). We will email you with shipping confirmation and a tracking number to help you track your purchase.
Shipping to US are via USPS.
Shipping to Canada are via Canada Post.
Return + Exchange Policy
All lightly used purchases made through WAYOFWILL.COM are valid for a refund or exchange within 7 days of the date you receive your purchase. Please email firstname.lastname@example.org to coordinate your return. Once we receive the merchandise, we inspect it to see if you qualify for a return. Products must have at least 80% of the product remaining. You will be responsible for all exchange shipping costs and we recommend that you send your refund and exchange package with a tracking number. WILL is not responsible for any lost returns.
Please contact email@example.com with your information and intended action before you return your package. Please note that merchandise returned to our office without contacting us first will be denied.
Damaged or Missing Products
Please contact us immediately at firstname.lastname@example.org if you receive a damaged product or are missing any items in your package. We will replace or ship any damaged or missing items at our expense.